Refund Policy
Terms of exchange and return
The customer is available to exchange or return the product within 7 days from the date of receiving the order.
The product must be in the same condition as received (including the carton).
The product is packaged securely, and switchonlighting Company has the right to refuse replacement or return if the product arrives in a condition other than its received condition.
In the event that the exchange or return is due to a manufacturing defect in the product (the customer does not bear the shipping fees).
If the return or exchange is due to the customer’s desire (the customer bears the shipping fees).
Receiving the shipment from the shipping company is considered an acknowledgment from the customer that the shipment (carton) is intact and in good condition and was not opened before receipt.